Deliver & support activity
Table of Contents
Deliver & support activity is to make sure that services are delivered to service consumers and are also supported based on agreed specifications and stakeholders’ expectations.
The inputs of this activity are:
- New and changed services and products by design & transition activity
- Service components by obtain/build activity
- Improvement programs and improvement status reports by improve activity
- User support tasks and information about third-party component services by engage activity
- Information about new or changed products and services by design & transition and obtain/build activities
The outputs of this activity are:
- Services to users or customers
- Acknowledge about a user support task and contracts’ requirements to engage activity
- Information about service or product performance to engage and improve and design & transition activity activities
- Improvement opportunities to improve activity
- Change requests to obtain/build activity